Shipping Rates and Processing Shipping costs are automatically calculated at checkout based on package weight and the shipping method you select. Orders placed before Noon IST (Indian Standard Time) typically ship on the same business day, while those placed after this time will ship the following business day. Our trusted delivery partners include Shree Maruti and Delhivery.
Shipping Availability Currently, BNBT Naturals only ships within India. We apologize for any inconvenience this may cause and appreciate your understanding.
Order Inspection and Issues Please inspect your order upon arrival. If your item is damaged, defective, or if you received an incorrect item, contact us immediately at info@bnbtnaturals.com so we can assess the issue and provide a solution. To qualify for a return, items must be in the same condition as received, unused, with tags, and in original packaging. A receipt or proof of purchase is required.
Returns To initiate a return, please reach out to info@bnbtnaturals.com. If your return is accepted, we will provide a return shipping label and detailed instructions on how and where to send your package. Items sent back to us without a prior return request will not be accepted.
Non-Returnable Items Due to the nature of our products, we cannot accept returns on certain items, including perishable and personal care goods. Custom or personalized items, as well as sale items or gift cards, are also non-returnable. Please contact us if you have questions about a specific item.
Exchanges and Refunds To exchange an item, return the original item as described above, and place a new order for the desired item. For refunds, once we receive and inspect your return, we will notify you of the approval status. Approved refunds will be processed back to your original payment method. Please allow time for your bank or credit card provider to post the refund.
Further Assistance For additional details on shipping, returns, or cancellations, please refer to our FAQ section. For direct support, feel free to email us at info@bnbtnaturals.com.
